What they do well & what could be done better
Jackpot City Casino Review 2023 – Reliable or Scam?
Jackpot City has a Kahnawake license, and is backed up by regular audits from ecoGRA. Moreover, it has a downloadable mobile for iOS, available on the App Store, and an Android app that you can find on the casino’s website.
The game selection is not as extensive as other sites, but the games are primarily provided by one of the best names in the industry: Microgaming.
The site is easy to navigate, but as it loads a lot of assets, it can be a little slow. Customer support is available 24/7 with the FAQ section and live chat, so your queries can be handled with care.
Please note that as an affiliate marketing website, we may earn commissions. However, we still review casinos honestly, pointing out the good and the bad. We only work with accredited sites, so you can rest assured this casino is legit.
Jackpot City is an online casino licensed by the Kahnawake Gaming Commission and regularly audited by eCOGRA. This online casino features over 400 games, ranging from online slots to live dealers provided by Microgaming and Evolution.
You can safely deposit instantly and withdraw using trusted payment methods, such as Interac, to receive your winnings within 24 hours. Jackpot City also features downloadable mobile apps for both iOS and Android.
✅ Available Countries
There’s a city of jackpots available in Canada, Brazil, Norway, Sweden, Finland, and several Asian and Latin American countries.
⛔ Restricted Countries
You won’t be able to visit JackpotCity online casino if you’re enjoying your holidays in the United States and select European countries, such as the United Kingdom, France, Spain, and Belgium.
JackpotCity Payment Methods – Withdrawal Time Review
Depositing or withdrawing from JackpotCity online casino is fast and free. The casino relies on high-security payment options, ranging from e-wallets to vouchers. The most popular methods used by players include MuchBetter, Interac, and VISA.
You’ll love to know that every deposit at this casino is processed in a matter of seconds. The minimum amount you can deposit is $5, and the maximum is $25,000, making JackpotCity online casino an excellent option for beginners and high-rollers alike.
You can also set restrictions to help you control how you play, including deposit limits, betting limits, and session limits.
We highly recommend using MuchBetter if you’re looking for the fastest withdrawals, which take no longer than 48 hours. On the other hand, debit card and bank transfer withdrawals are slower, taking between three and seven days. The withdrawal amount ranges from $50 to $10,000 per day.
Jackpot City accepts a minimum of $10 with Interac, iDebit, MuchBetter, Visa, Mastercard, Neosurf, Flexepin, paysafecard and eCheck. Whichever method you pick, Jackpot City won’t impose fees, and after confirming the transaction, your funds will arrive instantly.
|Deposit Method||Deposit Time||Fee||Minimum Deposit|
Looking to withdraw from JackpotCity online casino? If so, you’ll be able to use debit cards, bank transfers, and e-wallets. Learn more about accept methods, the average withdrawal time, and the minimum amount:
|Payment Method||Withdrawal Time||Fee||Minimum withdrawal|
|Visa/Mastercard||3 to 7 days||0%||$50|
|Interac||3 to 7 days||0%||$50|
|iDebit||3 to 7 days||0%||$50|
|MuchBetter||3 to 7 days||0%||$50|
Terms and conditions
In compliance with the latest regulations, JackpotCity can only issue withdrawals to verified customers. To complete the verification, you’ll need to submit a copy of your ID or passport and proof of address.
Additionally, high-rollers may be required to complete a source of wealth request. The accepted documents include payslips, business accounts, wills, and asset statements.
JackpotCity Welcome Bonus – Promotions Overview
JackpotCity online casino is all about the beautiful things in life. And what better way to provide a fantastic experience to players than bonuses?
The casino offers new players a rewarding casino welcome bonus divided into four deposits. It also has other offers, including daily match bonuses and spins in the exclusive JackpotCity bonus wheel. Curious to learn more? Check what our JackpotCity casino review has to say.
Casino welcome offer – Up to $1,600
Players who register at JackpotCity online casino will be rewarded with four deposit offers for $1,600 in bonuses. The welcome bonus is divided as follows:
- 1st Deposit – 100% up to $400
- 2nd Deposit – 100% up to $400
- 3rd Deposit – 100% up to $400
- 4th Deposit – 100% up to $400
The minimum deposit to claim each bonus is $10. Players have seven days to claim the first bonus after registering. The JackpotCity casino playthrough requirements for this offer are 70x. For instance, if you deposit $100, you’ll have to wager $7,000 before being eligible for a withdrawal. Each type of game has a different contribution towards the bonus completion, with most slots being the best option at 100%.
Jackpot City Promotions
In addition to the welcome bonus, Jackpot City will regularly offer exclusive promotional offers to its players. These offers can be reload bonuses, cashback offers, or free spins. The generosity of these offers will vary depending on your loyalty level. There’s also a Bonus Wheel you can spin that has various prizes like free spins and deposit bonuses.
Which Games Does JackpotCity Have To Offer?
The JackpotCity online casino game selection was hand-picked from Pragmatic Play and Microgaming portfolios. The result is a high-quality collection of innovative games packed with fun features and potential huge payouts.
There are over 750 games to choose from, including slots, live casino games, and much more. Learn more about the games available with our JackpotCit casino review:
JackpotCity has over 600 slots available. The site has a handy feature that lets you search by name or provider. Alternatively, you can click the “Jackpots” tab to check the games with the highest payouts, often in the millions.
Some of the best slots at JackpotCity online casino include Thunderstruck Stormchaser, Immortal Romance and Mega Moolah. The best part is that you can use your JackpotCity bonus wheel rewards to try these games.
The live casino was developed by three of the best table game providers – Pragmatic Play, On Air Entertainment, and Real Dealer Studios. The section features over 80 games, ranging from classic options including Speed Baccarat and Live Blackjack to innovative game shows, such as Mega Wheel and Boom City.
If slots and live casino games aren’t your thing, you can always try the remaining games available. While writing this JackpotCity casino review, we found over 20 poker and video poker games, several types of bingo, and even more than 50 non-live table games, including roulette, blackjack, and baccarat. If you can think of a genre, JackpotCity is likely to have it!
A Seamless Mobile Casino Experience
Jackpot City offers downloadable apps for both iOS and Android. While the iOS app is available on the App Store, if you’re on Android you’ll have to get the APK file directly from the site and install it. Using the app is the best way to enjoy Jackpot City, as it lets you play all the games, claim promotions, make payments, and manage your account.
However, we found the app doesn’t work well with some devices, so you may have to use the mobile version of the site. This version uses HTML 5 to provide its players with intuitive navigation and full-screen games.
Customer Support & Complaints
If you encounter problems at JackpotCity online casino, your best bet is to contact support. Not only is the staff accommodating, but they’re also highly efficient and experienced. You can reach out to the team via 24/7 live chat or email. Check how to contact support with the information below:
- 24/7 live chat
- Email – [email protected]
- Languages – English, Spanish, French, Italian, German, Russian, and more
- Twitter – @jackpotcity
Frequently Asked Questions
How many games are there at Jackpot City?
Jackpot City features over 400 games provided by Microgaming for the slots and Pragmatic Play for the live dealer versions. It may not be the widest selection online, but you can still play traditional slots, progressive jackpots and more. Live dealers offer tables of baccarat, blackjack, roulette, and live shows.
Does Jackpot City offer a welcome bonus?
Yes, Jackpot City offers a welcome package that can reach up to $1,600 for four first four deposits. For each deposit, you can claim a 100% bonus of up to $400. You can claim it for a minimum deposit of $10; however, please note it comes with a 70x wagering requirement.
What verification documents will Jackpot city ask for?
In compliance with their KYC procedure and to ensure you’re not laundering money or underaged, Jackpot City will ask you to send documents to prove your identity and your place of residence and to prove that the method of payment used belongs to you. You may be asked to provide a passport, an ID card, driver’s license, a utility bill, and a bank statement.
Does Jackpot City operate legally?
Jackpot City offers its casino services legally with a gaming license delivered by the Kahnawake Gaming Commission. The site is regularly audited by eCOGRA, and it has a downloadable app which is available on Apple’s App Store for iOS devices.
How much can I withdraw at Jackpot City?
Jackpot City allows you to withdraw a minimum of $50 and a maximum amount of $10,000 per 24 hours. However, fees may apply, with a $5 charge for every $500 requested.