Casino.com bills itself as a one-stop-shop for betting. It's not surprising given the volume of online slot machines, table games, live casino games, and sports & virtual sports betting options. The licensed and regulated (in multiple jurisdictions like Malta, Gibraltar and the UK) casino is operated by Mansion Group Limited with 15+ years of experience. Besides the great promotions and bonuses, the casino aims to make your life as easy as possible with an efficient and intuitive design, 24/7 customer support and more.
Promotions at Casino.com
New Player Signup No-Deposit Bonus
Casino.com offers players from qualifying countries a complimentary number of free spins on a popular slot when registering a new player account. Since not all casinos offer a signup bonus, we welcome the no-[deposit bonus at casino.com.
New Player Deposit Bonus
On the first deposit at casino.com, players can collect a welcome bonus consisting of a generous match deposit along with an equally generous number of free spins on a popular slot. We liked that the playthrough wagering requirement on the free spins is lower than many other casinos. However, the casino limits the maximum amount you can keep at $100 (or currency equivalent), which is a high price to pay.
Regular Player Promotions
Under the 'Promotions' section of the casino, you can find multiple promotions going on simultaneously. These may include tournaments, prize drops, and casino bonuses. It's worth checking what is available every so often, not to miss out.
Exclusive VIP programs may not be a new phenomenon, but the casino.com VIP program does it better than many competitors. While the bronze, silver and gold levels offer great perks, loyal and elite player levels can enjoy additional benefits:
- dedicated account managers
- exclusive promotions and reload bonuses
- gifts to mark special occasions (birthday, Christmas, anniversaries)
- higher deposit limits and higher bet limits
- VIP tickets to sporting, cultural or hospitality events
Slots, Table Games & Live Dealer Games
Navigating around the casino.com website is very easy, helped by the organization of 1,000+ games into categories: Top Games, Live Casino, Daily Jackpots, Megaways, Slots, Table Games and Jackpots. Players also have the handy option of filtering on a particular provider. If you have a partial or full game name in mind, it is also possible to perform an easy search. You can opt to list all games alphabetically, allowing you to see all games in one place.
Although possible to play online slots and table games for free, it requires the extra step of logging in. Still, it is well worth the effort to try games risk-free before playing for real money. Fortunately, players can find many of the same games on their mobiles/tablet devices by opening an instant-play browser or the smoother and faster casino.com app.
Although casino.com does not have the largest selection of providers (12+), it's great that you can find many of the biggest, including Microgaming, Play'n GO, NetEnt and Playtech. Since MegawaysTM (licenced from BTG) has become popular, don't forget to check that page or 'Top Games' for ideas if you're stuck deciding!
Jackpots & Daily Jackpots
The 'Jackpots' and 'Daily Jackpots' pages are popular with the players that seek out high risk and high rewards. Starting with 'Jackpots,' you'll find some of the biggest and most popular local and progressive network jackpot slots online. For example, the WowPot jackpots from Microgaming are slots that share a progressive jackpot starting at €2 million. Microgaming is also legendary for the Mega Moolah series of progressive jackpot slots: Mega Moolah, Mega Moolah Isis, Immortal Romance Mega Moolah, and Juicy Joker Mega Moolah.
We were also happy to see the other 800lb gorilla, NetEnt, with its Mega Fortune, Divine Fortune, Arabian Nights and Hall of Gods slots.
Table Games & Live Casino
Casino.com has a respectable number (30+) of table games, including roulette, video poker, blackjack, and online poker. Because they are played against a virtual dealer using a random number generator, there is no need to worry about finding other players.
On the other hand, if you enjoy playing against a dealer alongside other players, casino.com has a respectable range of 40+ live dealer games: live blackjack, live roulette, live poker, live baccarat, and live dealer game shows (Deal or No Deal, Buffalo Blitz, God of Storms, and more). We were surprised, however, that some live dealer game shows like Monopoly Live and Crazy Time from Evolution Gaming are unavailable.
Sports & Virtual Sports
If you enjoy sports betting (and live sports betting), the casino also offers a competitive sportsbook covering many sports, events and betting markets. It may also be possible to benefit from a cashout option, allowing players to settle a bet before the event closes. Virtual sports can be a fun alternative.
Casino.com Payment Methods
The payment methods accepted at casinos.com ultimately depend on a player's country and account currency. Regardless, casino.com accepts a competitive range of international and local methods, so players will have plenty of options. These can be found on the deposits page when logging in but often include instant banking, credit cards, e-wallets and electronic vouchers.
Casino.com withdrawal limits apply on monthly withdrawals depending on the currency and VIP level. On bronze, silver and gold levels, it takes up to 3 business days (on the high-end) to process a request with limits set at €/£15,000 or US$/C$/A$/NZ$ 22,500, which are not the lowest that we've seen. VIP player withdrawal requests offer much better terms, processed in up to 2 business days with limits set at €/£30,000 or US$/C$/A$/NZ$ 50,000.
Customer Support at Casino.com
The casino has several 'Player Support' pages with answers to frequently asked questions, so it makes sense to check around first.
Still, it's refreshing to see that casino.com offers live telephone support at +350 200 44793 in Gibraltar, even if it's not toll-free elsewhere. The exception is for UK players who have a dedicated toll-free support line at 0800 9012 483. Really, telephone support should be your last option, as we recommend using a live chat as your first port of call. It is the fastest option, particularly if you have a straightforward question.
Alternatively, players may send an email to email@example.com if a live chat is not viable but keep in mind that it will take the longest time to receive a response. Regardless, all methods of customer support are available 24/7 for convenience.
Casino.com Online Casino
Casino.com ticks many of the boxes in our books, and we know it will do the same for you. The signup bonus and the welcome bonus are excellent places to start, but it only gets better from there!