Genesis Casino Review
The licensed & regulated Genesis Casino is "taking it back to where it all began" with its symbolic 'Big Bang' outer space theme. In part, this is alluding to the back-to-basics philosophy that emphasizes a modern design and smooth navigation. Of course, players will not be disappointed by the exciting gameplay, bonuses & promotions and more. Read all about it at OnlineCasinoList!
New Player Deposit Bonus and Free Spins
Genesis Casino offers a generous welcome bonus consisting of a match deposit bonus (over the first four deposits) and hundreds of free spins on the first deposit. With a reasonable playthrough wagering requirement, new players have a fair chance at having winnings they can keep. Our only sticking point was the max limit of $/€/£100 (or currency equivalent) on free spins winnings. If live casino is your cup of tea, Genesis Casino also offers an alternative live casino welcome bonus.
Regular Player Promotions
The 'Promotions' page at Genesis Casino is the go-to place to find all the promotions in one place. Here, players can find simultaneous promotions, including weekly or monthly free spins, a reload bonus and a live casino cashback bonus. Genesis Casino or its providers will sometimes host engaging tournaments or prize drops for cash prizes or other rewards.
The Genesis Casino VIP program is chock-full of perks, comparable to the best ones that we've seen at other casinos:
Exclusive bonuses and VIP events
A dedicated account manager
Personal withdrawal services
Higher cashout limits
Holiday packages and flight tickets
Monthly VIP prize draws
- Personalized birthday presents
Unfortunately, the casino doesn't provide further details on the VIP program, so it's best to reach out to customer support.
Slots, Table Games & Live Dealer Games
The pull-down menu labelled 'GAMES' conveniently organizes games into the most prominent categories: All Games, Live Casino, New Games, Popular Games, Video Slots, Table Games, Jackpots, Roulette and Other. You can go straight to a game using the 'Search Games' icon and entering a partial/full name or game type (such as baccarat, blackjack, roulette or other).
With such a great collection of games, it's helpful that Genesis Casino allows players to try them for free, except for live casino games. Although some online casinos will make you login first (and signup if you haven't already), there is no need for that here. As Genesis Casino is an instant play casino, players simply need to open a browser to access games from their online desktop or Android/iOS mobile devices. It saves you the step of having to download casino app software.
The large slots selection at Genesis Casino compares favourably to many other casinos. It can be challenging to find the slots you're after, so it's handy that the casino allows you to search by game provider. You'll find many leading providers, including NetEnt, Microgaming, Yggdrasil, Pragmatic Play, among others. If you're having a hard time deciding what slot to try first, we recommend the 'Popular Games' category.
Jackpots & Must Fall Jackpots
The 'Must Fall Jackpots' from Red Tiger Gaming have become so popular that many casinos now place them in their own category. Genesis Casino has a small selection of these increasingly popular jackpot slots, characterized by a countdown timer. Before it reaches zero, the jackpot must be triggered – building suspense!
The 'Jackpots' page is home to many of the most popular progressive jackpot games from leading developers like NetEnt, Microgaming and others. Although most are slots, there are table games, such as Casino Stud Poker and Caribbean Stud Poker. Still, fans of progressive jackpot slots like Divine Fortune, Mega Fortune, Mega Moolah and more will not be disappointed.
Table Games and Live Casino
The 'Table Games' category at Genesis Casino consists of online games (using virtual dealers) and live casino games. The selection of virtual table games is biased towards scratchcards, blackjack, baccarat, video poker and roulette. While not the most extensive selection, most players will find what they're after if they are not too specific.
Genesis live casino mainly consists of games from industry-leading Evolution Gaming, including live blackjack, live roulette, live baccarat, live craps, live poker and more. Evolution Gaming's live dealer game shows are among the most popular in the industry. Fortunately, you can find many of the best ones at Genesis: Dream Catcher, Monopoly Live, Deal or No Deal, Crazy Time and more.
Genesis Payment Methods
Genesis Casino is one of the best casinos for accommodating many different payment methods and currencies. Keep in mind that the payment methods available will depend on your country and currency. Still, players from most countries will find a good selection of international and local payment methods: e-wallets, instant banking, voucher, credit cards, mobile payments and more. Another plus is that Genesis Casino does not apply deposit fees. Furthermore, it has a low (€/£/$10 or currency equivalent) minimum deposit requirement.
In general, Genesis Casino withdrawal processing times take up to 72 hours, which is reasonable. In addition, the minimum withdrawal amount of €/£/$10 (or currency equivalent) is favourable. Although we didn't like that the casino applies a withdrawal fee, we could live with 2% of the withdrawal value (minimum €/£/$2 or currency equivalent). The casino limits the maximum withdrawal amount to £/€/$22,000 per month and £/€/$5,500 per week, not unlike the limits found at many other casinos.
Customer Support at Genesis Casino
As always, we recommend having a glance through the FAQs before contacting customer support. Fortunately, Genesis Casino FAQs are comprehensive, covering areas including withdrawals, bonuses & promotions, technical, registration and many more.
A live chat is the recommended way of resolving an issue when all else fails because of the generally fast response time. Alternatively, the website has a contact form that you can fill out with a description of your issue or question. Instead, you can also send an email to email@example.com and wait a few hours for a response.
We were impressed that Genesis Casino also offers international and several country-specific customer support landlines: India, the UK, South Africa, Finland, Canada, Sweden, Norway, Austria and international.
The only drawback to customer support is that it is available between 08:00 and midnight GMT, which may not be convenient for some.
Genesis Casino Summary
Genesis Casino is part of the larger Genesis Global Ltd, which has experience operating 15+ online casinos. On the surface, Genesis Casino blends in with many other casinos with similar games and promotions. However, where the casino stands out can be easy to overlook:
Accepts 30+ currencies and one of the largest range of payment methods
Dedicated customer telephone support in several countries
- Exciting VIP rewards program