Ruby Fortune Casino
Ruby Fortune online casino has a long and successful track record of offering promotions, tournaments and online slots & casino games. It's not surprising given that it was established back in 2003. Despite its age, the casino has a modern, bright look with an intuitive design. Navigating the website online or from mobile is equally easy using an instant-play browser or a downloadable casino app.
The casino is operated by Baytree Ltd, registered in Malta, where it is also licensed and regulated by the MGA. Additionally, the casino has opted for a second license from the Kahnawake Gaming Commission.
Promotions at Ruby Fortune Casino
Ruby Fortune offers both new player and regular player promotions.
New Player No-Deposit Bonus
A new player to Ruby Fortune casino may qualify for a no deposit free spins bonus on a selected slot before signup. Players can then claim up to $/€20 in bonus money by registering a player account, completing the playthrough wagering requirements and making a minimum first deposit of $/€10. Unfortunately, the withdrawal of winnings from free spins is capped at $/€100.
New Player Deposit Bonus
After the no deposit bonus, new players can also opt-in to the match deposit bonus on the second, third and fourth deposits. The maximum match deposit amount is capped at a reasonable size. However, the playthrough wagering requirement is on the high side.
Ruby Fortune slot tournaments are ongoing, so when one finishes, the next one begins – great for players who like to compete against one another! These consist of leaderboards where players are ranked according to how much they win. Typically, the top 30 players collect a share of a prize pool of $/€200, which we found underwhelming.
Players who have already made their first deposit can decide if and when to participate in an ongoing Bonus Wheel promotion. It's interesting because every 4 hours, this wheel spins to reveal the next promotion. Players can choose to accept or decline the promotion, including loyalty points, bonus credits or free spins.
The loyalty program at Ruby Fortune consists of six levels beginning with bronze. A player simply needs to make their first deposit to collect the 2,500 points required to move up to the next level (silver). After that, loyalty points are accumulated based on how much you play. The number of points you collect will also determine when you move up to the next level. By levelling up, it is also possible to collect additional loyalty points on your gameplay.
Unfortunately, loyalty points can only be redeemed for bonus credits at a rate of 5,000 loyalty points = 5 bonus credits, and not for real cash.
Slots, Casino Games & Live Dealer Games
From the 'Casino' page, Ruby Fortune presents helpful links to several significant categories of casino games: Slots, Tables, Real & Live, Video Poker, Jackpots, All Games and Tournaments. Alternatively, players can search for a game in the 'Game Search' field using a partial name or full name.
Most online slot machines and table games can be played for free. However, live casino games must be played for real money. Slots, online table games and others that use a random number generator (RNG) are tested and certified for fairness by independent third parties.
Beginning with 'For You,' this link presents functional categories of slot games: New & Exclusive, Popular, Jackpot Games, Penny Slots, Expanding Wilds, 243 Ways to Win and more. Ruby Fortune offers a limited assortment of 360+ slots and jackpot slots from Microgaming and other providers (designed for the Microgaming platform).
Because the jackpot games are from Microgaming. Ruby Fortune jackpot slots exclude alternatively exciting jackpot slots from providers like Betsoft, NetEnt and EGT. The silver lining is that Microgaming is arguably the biggest and most popular progressive jackpot provider with some of the biggest payouts:
- Mega Moolah, Immortal Romance Mega Moolah, Juicy Joker Mega Moolah, Mega Moolah Goddess
- African Legends WowPot, Book of Atem WowPot, Sisters of Oz WowPot, Queen of Alexandria WowPot
- Major Millions
- Fortunium Gold
Casino Table Games
This section is mainly limited to online blackjack and online roulette, with a few other game types. Ruby Fortune combines live dealer games and online casino games under the 'Tables' link, making it more difficult to distinguish them. To find a game (such as baccarat), we suggest using the 'Game Search' field.
Video poker at Ruby Fortune is limited to approximately 10 variants, including Jacks or Better, Deuces Wild, Joker Poker and Deuces Wild Bonus Poker.
Live Casino Games
If you visit the 'Real & Live' link, you'll find the live casino games under one roof. We were happy to see that these are mainly from the market-leading Evolution Gaming. Still, there are also some live dealer games from Ezugi sprinkled in there for variety. Players can mainly find variants of live roulette, live blackjack and live baccarat. Fans of live poker may be disappointed by the limited selection.
Ruby Fortune Casino Payment Methods
Ruby Fortune accepts a wide selection of casino payment methods, including local methods that depend on your country. For example, the casino may accept credit cards (Visa and Mastercard), voucher payments (Paysafecard, ecoVoucher and Neosurf), and e-wallets (MuchBetter and ecoPayz).
The casino does not state the withdrawal processing time. However, the T&Cs indicate 3-7 days to reach your bank account using a bank card or 24-48 hours using an e-wallet. Keep in mind that the ID verification process can delay a cashout.
Attempting to withdraw 5x or more of the total cumulative amount of your deposits across Ruby Fortune and related casinos is subject to a restrictive maximum of €4,000 (or currency equivalent) per week. Otherwise, the terms and conditions state that a player may withdraw up to £10,000 (or currency equivalent) in 24 hours. The T&Cs make no mention of either a deposit or withdrawal fee.
Customer Support at Ruby Fortune Casino
Ruby Fortune does provide a set of FAQs for players looking for the answer to popular questions. Of course, some questions will require the assistance of customer support which is thankfully available 24/7. The fastest way of getting an answer to a straightforward question is via a live chat. Typical response times are a few seconds.
Alternatively, players can also send an email to firstname.lastname@example.org. This method is more effective for detailing a more complex issue or providing additional information. Unfortunately, there is no dedicated telephone support line for players.
Ruby Fortune Casino Summary
Ruby Fortune Casino
Ruby Fortune represents an older casino brand based on the Microgaming platform, with a limited game selection of around 500 in total. The casino has adapted over the years, with a modern look and accommodating many of the latest payment methods. Still, the bonus wagering requirements are high, and the promotions, including tournaments, could use bigger prizes, better T&Cs and more variety.